Safety Measures: The Resort
We're now cashless! Please remember Bluestone now only accepts card transactions in shops and restaurants.
Our beautiful resort is a place for families, friends, and loved ones to enjoy spending time together. In our world of a "new normal" there have been some changes made and measures introduced to make sure we all enjoy ourselves, safely.
Time for Free Range fun!
Bluestone is open once more and we can't wait until you're here again, enjoying amazing adventures at our wonderful Pembrokeshire resort. We're following guidance from the Welsh Government about what we can and can't currently offer you and on this page, you can find all the latest information.
Health and Safety Measures
Wales is now at alert level zero and you will be expected to abide by Welsh Government restrictions while on the resort. We request that guests continue to wear face coverings in indoor public areas and in close contact areas. There may also be some close contact activities where we require guests to wear a face-covering – this is for the protection of both our guests and our colleagues. When you are required and not required to wear a facemask will be made clear to you, and we strongly advise carrying a facemask whenever you are on the resort.
This is an everchanging situation and we’ll do our best to keep guests up-to-date when we have guidance, regarding specific areas of the resort. It is important that guests also stay up-to-date with the latest information and guidance. During your stay please check the Digital Welcome Pack for the most up-to-date information and if you have any further questions, Guest Services can offer you help or assistance.
Changes on Resort
Card Payments
We won't be accepting cash at the resort during your stay. All transactions will be done via card payment and please be aware that there are no longer cash machines on the resort.
Day Guests
As staying guests you can now welcome friends and family to visit you on the resort with a 'Resident Day Visitor Pass'. One pass is required for any visitor aged 2 years and over and is valid for the day specified only. This pass allows your guests access to the HIVE, Serendome, Blue Lagoon and Nature Trail. All activities, access to the Spa and food & drinks are to be purchased separately.
Access to Resort
Guests will still be able to arrive at the resort from 11 am on arrival day and stay until 3 pm on departure day. This, as with all our measures, will be monitored and may be subject to change.
Resort Areas: Latest Update
Serendome
You can enjoy quality, family time under the UK's biggest umbrella, where you'll find Water Play, Sand Play, and an array of food outlets.
HIVE
Within the HIVE you will find fun for all the family with a fantastic new play area featuring the Airmaze, Kineticage and numerous play towers. You'll also find Glowzone, where bowling is like no other and the walls are full of brain boggling conundrums. The HIVE homes some of our newest activities so make sure to drop in and take a peek!
Playgrounds
Outdoor play areas, including the Village playground, Tree Tots Treehouse, Water Play, and Sand Play, will all be open for children to enjoy.
Nature Trails and Cycle Routes
The Nature Trail, and cycle and walking routes through our wonderful resort will be open for you to enjoy. Spring is a great time to get outdoors and enjoy the beauty of nature, so make sure you take full advantage of the countryside around Bluestone.
Food and Beverage
There are a number of options available including indoor and outdoor dining, takeaway, and delivery so whatever you fancy, we've got something for you.
If you want to dine indoors the Oak Tree Restuarant, Farmhouse Grill, and Knights Tafarn are available to enjoy hearty and delicious meals, as well as Ty Coffi in the village, which is open for coffees, snacks, and treats, Camp Smokey is also open and is perfect for a relaxing meal in the middle of our ancient forest.
Take advantage of the spring sunshine and enjoy outdoor dining, with no booking required, at The Knights Tafarn, Serendome's Terraces, and Bar-o-Meter. Takeaway drinks and food are also available across the resort including the Serendome's Garden Box.
If you don't fancy heading out for food, we offer a takeaway and delivery service from the Serendome Terraces, please check your digital welcome pack for the full, up to date menu and enjoy mouth watering dishes from the comfort of your accommodation..
Find out more about our outlets on our dedicated reopening page, which has all the details you will need.
The Well Spa Retreat
You can now look forward to some rest and relaxation in our oasis of tranquility! The Well Spa is open with treatments and Thermal Suite open for your enjoyment, book yours now!
Retail
Our village shop will be open and fully stocked for all your essential items. Our other retail outlets including the Emporium and Giftorium are also open and ready to be enjoyed!
What's Unavailable
Blue Lagoon Extras
While the Blue Lagoon Water Park is open, the Fish Shack and Blue Lagoon Café remained closed for the current time.
Activities
We are offering a range of exciting activities that are perfect for enjoying the great outdoors. All activities are available to book via Plan Your Stay. Health and safety measures will be explained at the start of each session. We ask you to please bring facemasks with you to any activity or entertainment, just in case they're required for part of the session.
For any questions or queries about the activities please get in touch with our Reservations Team via reservations@bluestonewales.com, or speak to Guest Services when you arrive at Bluestone.
Get in Touch
If you couldn't find everything you needed then try our safety measures FAQs, with all the answers to the questions other guests have asked us. If not get in touch with us and we'll do our best to help.